Submit a Warranty Claim

Experiencing an issue with your COSWHEEL e-bike? Complete the form below and provide as much information as possible. Photos or videos will help our support team evaluate the issue more efficiently.

Submitting this form does not automatically confirm warranty coverage. After reviewing your order information, warranty period, product condition, and supporting materials, our team will determine whether the issue qualifies for warranty service.

Issues caused by normal wear, accidents, improper use, unauthorized modifications, or other excluded conditions may not be covered. If paid parts or repair services are required, we will inform you before proceeding.

Please review our Warranty Policy for complete coverage details.