SHIPPING POLICY
** COVID-19 UPDATE:
Due to the current COVID - 19 situation, the actual delivery time may vary depends on your local carrier. If you have any concerns about your order, please feel free to contact us at jayson@coswheel.com
SHIPPING & DELIVERY:
All orders will be shipped from our Poland warehouse depends on your location. We offer FREE shipping on all qualified orders. Please refer to the table below for the countries we ship to and the estimate shipping time. (T20 20AH, T26 25AH, GT20 25AH, CT20 25AH, T20R 20AH)
|
Shipping Country |
Est. Shipping Time |
Costs |
|
France |
7-10 days |
Free shipping |
|
Germany |
7-10 days |
Free shipping |
|
Italy |
7-10 days |
Free shipping |
|
Austria |
7-10 days |
Free shipping |
|
Belgium |
7-10 days |
Free shipping |
|
Bulgaria |
7-10 days |
Free shipping |
|
Croatia |
7-10 days |
Free shipping |
|
Czech Republic |
7-10 days |
Free shipping |
|
Denmark |
7-10 days |
Free shipping |
|
Estonia |
7-10 days |
Free shipping |
|
Finland |
7-10 days |
Free shipping |
|
Greece |
7-10 days |
Free shipping |
|
Hungary |
7-10 days |
Free shipping |
|
Ireland |
7-10 days |
Free shipping |
|
Latvia |
7-10 days |
Free shipping |
|
Lithuania |
7-10 days |
Free shipping |
|
Luxembourg |
7-10 days |
Free shipping |
|
Malta |
7-10 days |
Free shipping |
|
Netherlands |
7-10 days |
Free shipping |
|
Poland |
7-10 days |
Free shipping |
|
Portugal |
7-10 days |
Free shipping |
|
Romania |
7-10 days |
Free shipping |
|
Slovakia |
7-10 days |
Free shipping |
|
Slovenia |
7-10 days |
Free shipping |
|
Spain |
7-10 days |
Free shipping |
|
Sweden |
7-10 days |
Free shipping |
|
Monaco |
7-10 days |
Free shipping |
|
U.K |
7-10 days |
$60 shipping fee |
*Note:
The estimated shipping time is only an estimation for domestic shipping time based on our experiences, does not include processing time.
We only ship to the 48 contiguous states in United States.
Shipping from European warehouses to the UK costs an additional $60, and from China to the UK costs an additional $150.
France, Italy, Belgium, Spain, Switzerland, COSWHEEL has dealers, temporarily not selling T20, T26, S1.
At present, the European Polish warehouse has T20 500W 20AH, T26 750W 25AH, CT20 750W 25AH, GT20 750W 25AH, T20R 750W 20AH.
Other styles and configurations will be put on the shelves in the later period. Please consult the official for the specific time.
Japan, COSWHEEL has an dealer, and temporarily does not sell T20, S1.
Due to the geographical location of New Zealand, the shipping time will be longer and it will take 60-90 days to arrive.
We can also transport to Middle East countries, including Saudi Arabia and the United Arab Emirates. Due to the difficulty of customs clearance and transportation, an additional shipping fee of $300 is required, and the customer is required to assist in customs clearance. The transportation time is 30-45 days. Please do not place an order if customers in the Middle East mind assisting in customs clearance.
Except for the cases mentioned above, other countries and regions，other countries and regionsit will be shipped from China and it will take 45-60 working days.
Currently, we do not deliver to the following countries:
Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo (DRC), Congo (Republic), Cook Islands, Cuba, Curaçao, Cyprus, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Islas Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, Iceland, India, Iran, Iraq, Isle of Man, Ivory Coast, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Macedonia (FYROM), Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Norway, Oman, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Qatar, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Swaziland, Syria, São Tomé & Príncipe, Tajikistan, Tanzania, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands,
- Processing Time: For "In Stock" products,it typically takes 1-2 business days for our warehouse to prepare for the shipping after the order is placed. The tracking information can take extra time to be updated after the tracking number is created.
- Delivery Time: The final delivery time can be vary depends on your local carrier.
TRACK YOUR ORDER:
- When your order is shipped out from our warehouse,we will send an email to the email address you left when placing order, with your tracking information.
- If you don't receive this email, OR you have any questions about shipping, please contact us at jayson@coswheel.com.
FOR PRE-ORDER E-BIKE:
From time to time, we offer PRE ORDER on the product page. Please refer to the product page for detailed PRE ORDER shipping time.
If you have any questions or concerns, please feel free to contact our customer service team at jayson@coswheel.com.
Thank you!