SHIPPING POLICY
coswheelebike.com targets customers around the world that we can deliver to. Due to tax and transportation distance, only shipping to the United States is free, shipping to other regions requires additional shipping. Please refer to the list below for specific shipping costs:
Shipping & Delivery:
Shipping to U.S.
COSWHEEL has a warehouse in California, USA, the address is 4250 Shirley Ave, El Monte, CA 91731. The warehouse stores GT20 25AH, CT20 25AH, T20 20AH, CT20S 48V 35AH.
| Shipping Country | U.S. (excluding Hawaii and Alaska) |
|
| Warehouse Address | Shipping Time | Costs |
| American Warehouse | 7-10 days | Free |
| Chinese Warehouse | 30-45 days | Free |
- Notice: Models that are not in the American warehouse can only be shipped from the Chinese warehouse.
Shipping to EU
COSWHEEL has a warehouse in Poland, Europe. The address is Masztowa 65, Antoninów, Polska Warszawa, 05-504. The warehouse stores GT20 25AH, CT20 25AH, T20 20AH, and T20R 20AH.
| Shipping Country | EU (France, Germany, Italy, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Monaco) |
|
| Warehouse Address | Shipping Time | Costs |
| Polish Warehouse | 7-10 days | $400 |
| Chinese Warehouse | 30-45 days | $200 |
- Notice: Models that are not in the Polish warehouse can only be shipped from the Chinese warehouse.
Shipping to UK
COSWHEEL's UK warehouse will be online soon, but currently the only options for shipping to the UK are the Polish warehouse or the Chinese warehouse. The warehouse stores GT20 25AH, CT20 25AH, T20 20AH, and T20R 20AH.
| Shipping Country | UK |
|
| Warehouse Address | Shipping Time | Costs |
| Polish Warehouse | 10-15 days | $800 |
| Chinese Warehouse | 35-50 days | $400 |
- Notice: Models that are not in the Polish warehouse can only be shipped from the Chinese warehouse.
Shipping to Other Areas
Except for the United States and Europe, transportation to other regions is shipped from China. For shipping time and costs, please refer to the table below:
| Shipping Country | Shipping Time | Costs |
| Australia | 30-60 days | $200 |
| Canada | 30-60 days | $200 |
| Indonesia | 15-35 days | $150 |
| South Korea | 15-35 days | $150 |
| Thailand | 15-35 days | $150 |
| Malaysia | 15-35 days | $150 |
| Philippines | 15-35 days | $150 |
| Vietnam | 15-35 days | $150 |
| New Zealand | 30-70 days | $300 |
| Saudi Arabia | 30-40 days | $300 |
| United Arab Emirates | 30-40 days | $300 |
| Kuwait | 45-60 days | $300 |
| Colombia | 30-70 days | $500 |
| Russia | 30-45 days | $350 |
| Mexico | 45-60 days | $300 |
- Processing time: Generally it takes 2-3 business days for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays. Orders will not be processed on Saturday or Sunday.
- Local Carrier: FEDEX/UPS/DPD...
Track your Order:
- When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.
- If for any reason you don't receive this or for more shipping information, please email us at service@coswheel.com and we will update on your order's progress.
Accessories Transportation
All accessories are shipped from China and arrive in 10-15 working days with free shipping.